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What does experience tell us?

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What does experience tell us?

November 11, 2026

Experience.

I like to think of experience as data. In a world being filtered and infiltrated by AI, data is everything when it comes to building knowledge over time.

Integral Design was founded in 2000. We have had over 25 years of experience as a company built into our current identity, but the reality is actually magnified by our hands-on leadership in Chad Plater, founder and principal office manager Bob, and our core of long term employees including Kendra, Jevan, George, Rick, Cam and Brendon. The countless moments of learning, overcoming challenges, developing systems, and executing tasks to the highest standards compound and form the true wealth of our experience base.

One of our key hard earned lessons is that every customer and every project is unique, so there is no standardized template for completing each job, rather a carefully crafted strategy that plays off of the strengths of our knowledge. How did we manage to efficiently move 30 yards of clear crush to backfill the foundation for drainage on those other sites? What was the fastest method and will it work with these site conditions? Do we have crane access and how can we excavate precisely so that we don’t need to bring in excess material? Who are our key labourers that we can assign this task that have outperformed estimates in the past?

Our past gives us the confidence to face any challenges the future may hold. Construction has a way of humbling even the most seasoned professionals, if we aren’t careful about our perspective. The uncertainty of material timelines in the post covid era for example, have forced a shift in our strategy around material procurement and client communication. Advancements in material technology give us new methods for install, so we always take the time to “read the fine print” and learn from our suppliers, test new products, and move forward scientifically.

An intangible advantage that our collective experience gives us, is our perspective on the construction process. A team that is driven by a clear goal, utilizing boots on the ground that live for efficiency, with the tools and equipment we need readily available, we have cultivated a community of knowledge sharing and constant learning. We have a deep respect for the fact that every project will offer new challenges, build upon our skillsets, and provide us with new ways of satisfying that itch we all have to see the fruits of our labour.

 

Our experience tells us that our biggest strength is knowing who we are as a team, inside and out.

 

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